Welcome to Our Magical Costume World!

At Fun Costumes Store, we’re committed to making your costume experience truly enchanting. These Terms and Conditions outline the magical journey we’ll share together, from browsing our collection to receiving your costume and beyond.

✨ Quick Guide: By accessing our website and making purchases, you agree to these terms. We recommend reading them carefully to ensure a seamless costume adventure!

1. Who We Are & Our Magical Offerings

Our Store Identity

Fun Costumes Store is your premier destination for quality costumes and accessories, specializing in:

  • Adult and children’s costumes including Angel, Alien, Ninja, and themed characters
  • Specialty items like Adam and Eve Costumes, Religious characters, and International themes
  • Accessories to complete your transformation (wings, halos, masks, and more)

Product Quality Promise

Each costume is carefully selected and described with accuracy. We ensure:

  • High-quality materials suitable for costume events and parties
  • Accurate sizing information provided for each product
  • Clear labeling of costume components and accessories

2. Your Magical Shopping Experience

Eligibility to Shop

To create magical moments with us, you must:

  • Be at least 18 years old or have parental consent
  • Provide accurate and complete information during registration
  • Reside in our service areas (excluding some Asian countries and remote areas)

Account Responsibilities

When you create an account with us, you agree to:

  • Keep your login credentials secure and confidential
  • Promptly update any changes to your personal information
  • Notify us immediately of any unauthorized account activity

3. Ordering & Payment Enchantment

Placing Your Order

When you select your perfect costume:

  • All orders constitute an offer to purchase, which we may accept or decline
  • You’re responsible for ensuring order accuracy before finalizing payment
  • We’ll send order confirmation to your provided email address

Payment Magic

We accept the following payment methods:

  • Visa, MasterCard, JCB credit/debit cards
  • PayPal for secure online transactions
  • All payments are processed through encrypted, secure channels

💳 Payment Security: Your financial information is protected with industry-standard encryption. We never store your complete payment details on our servers.

Pricing Transparency

We strive for clear pricing:

  • All prices are in US dollars unless otherwise specified
  • Sales tax will be added where applicable
  • We reserve the right to adjust prices, but never for confirmed orders

4. Shipping & Delivery Journey

Order Processing Timeline

  • Standard Processing: 1-2 business days after payment confirmation
  • Peak Seasons: Up to 3 business days during Halloween, Christmas, etc.

Shipping Options

Choose the delivery magic that suits your needs:

  • Standard Shipping: $12.95 via DHL or FedEx (10-15 business days)
  • Free Shipping: Available on orders over $50 via EMS (15-25 business days)

Delivery Responsibilities

Once your costume begins its journey:

  • Provide accurate shipping address – we’re not responsible for incorrect addresses
  • Track your package using provided tracking numbers
  • Inspect packages upon delivery and note any visible damage

📦 Important Note: Delivery times are estimates. Customs processing, weather, or other factors beyond our control may cause delays.

5. Return & Exchange Magic

Our Return Promise

We want every costume to create magical memories. Our return policy includes:

  • 15-Day Return Window: From delivery date
  • Condition Requirements: Unworn, unwashed, with original tags and packaging
  • Refund Processing: 5-7 business days after we receive your return

Non-Returnable Items

For hygiene and safety, these items cannot be returned:

  • Alien Masks (hygiene reasons)
  • Angel Halos & Wings with opened packaging
  • Adam and Eve Costumes and intimate apparel
  • Customized or made-to-order costumes

Exchange Process

Need a different size or style?

  • Initiate exchanges within 15 days of delivery
  • Items must be in original condition with tags attached
  • We’ll ship replacements once we receive your return

6. Intellectual Property Enchantment

Our Creative Magic

The following belong to Fun Costumes Store:

  • Website design, layout, and content
  • Product descriptions and photography
  • Brand name, logo, and distinctive markings

Your Responsibilities

When using our website, you agree not to:

  • Copy, reproduce, or distribute our content without permission
  • Use our intellectual property for commercial purposes
  • Reverse engineer or attempt to extract source code

7. Limitation of Responsibility

Our Commitment to You

While we work magic behind the scenes:

  • We’re not liable for delays caused by carriers, customs, or unforeseen circumstances
  • We’re not responsible for costume misuse or improper care
  • Our liability is limited to the purchase price of affected items

Proper Costume Care

To maintain the magic of your costume:

  • Follow care instructions provided with each costume
  • Use costumes only for their intended purpose
  • Supervise children when wearing costumes with accessories

8. Privacy & Data Protection

We value your privacy as much as we value creating magical costumes:

  • We collect only necessary information to process your orders
  • Your data is protected with appropriate security measures
  • We never sell or share your personal information with third parties for marketing

🔒 Privacy Promise: Your personal information is used solely to enhance your costume shopping experience and process your orders securely.

9. Governing Law & Dispute Resolution

Any magical disagreements shall be resolved:

  • Under the laws of the United States and the state of Kentucky
  • Through friendly consultation with our customer service team first
  • In the courts of Louisville, KY if informal resolution isn’t possible

10. Policy Updates & Changes

As our magical offerings evolve:

  • We may update these terms to reflect changes in our services
  • Significant changes will be communicated via email or website notices
  • Continued use of our services constitutes acceptance of updated terms

11. Contact Our Magical Support Team

Email: [email protected]

Response Time: 1-2 business days

Store Address: 2246 Gregory Lane, Louisville, KY 40299 USA

Our customer service team is dedicated to making your experience magical. Whether you have questions about these terms or need assistance with your costume journey, we’re here to help!

🎭 Thank You for Choosing Fun Costumes Store! 🎭

We’re honored to be part of your costume adventures and special moments. These terms are designed to ensure a transparent, fair, and magical experience for all our customers.

Fun Costumes Store – Where Every Costume Tells a Story! ✨